Terms of Service
Last Updated: January 1, 2025
Please read these Terms of Service carefully before using the Dustlessy Cleaning Services website. By accessing or using our website, you agree to be bound by these terms and conditions.
1. Acceptance of Terms
By accessing, browsing, or using the Dustlessy Cleaning Services website ("Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our Website.
These Terms of Service constitute a legally binding agreement between you and Dustlessy Cleaning Services, a company registered in the United Kingdom. Our company registration number is [Registration Number], and our registered office is located at 245 King's Road, Chelsea, London SW3 5RP, United Kingdom.
We reserve the right to modify, update, or replace these Terms of Service at any time without prior notice. Your continued use of the Website following any such changes constitutes your acceptance of the new Terms of Service. It is your responsibility to review these Terms periodically for updates.
Important: If you are using this Website on behalf of a legal entity, you represent that you have the authority to bind such entity to these Terms. In such cases, "you" and "your" refer to such entity.
2. Website Use and Restrictions
Permitted Use
You may use our Website for lawful purposes only. You agree to use the Website in compliance with all applicable laws, regulations, and these Terms of Service. You may browse our Website, view our services, contact us for inquiries, and access publicly available information.
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws, regulations, or third-party rights
- Transmitting or sending unsolicited advertising, promotional materials, or spam
- Attempting to gain unauthorized access to any portion or feature of the Website
- Using any automated system, including robots, spiders, or scripts, to access the Website
- Interfering with or disrupting the security or integrity of the Website
- Using the Website to transmit viruses, malware, or any other malicious code
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation
- Collecting or harvesting user information without proper consent
- Attempting to reverse engineer, decompile, or disassemble any software on the Website
Age Restriction
You must be at least 18 years old to use this Website. By using our Website, you represent and warrant that you meet this age requirement. If you are under 18, you may only use our Website with the involvement and consent of a parent or legal guardian.
Account Security
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
3. Intellectual Property Rights
Ownership and Protection
The Website, including but not limited to its design, layout, content, graphics, photographs, images, videos, text, software, scripts, and other materials, is owned by Dustlessy Cleaning Services and is protected by copyright, trademark, and other intellectual property laws. All rights, title, and interest in and to the Website and its content remain with Dustlessy Cleaning Services.
Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal or internal business purposes. This license does not include:
- Commercial use of the Website or its content
- Distribution, modification, or creation of derivative works
- Use of any automated systems to extract data
- Removal of copyright notices or other proprietary markings
Trademark Usage
The name "Dustlessy Cleaning Services," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Dustlessy Cleaning Services. You may not use these marks without our prior written consent.
User-Generated Content
If you submit any content to our Website (such as reviews, testimonials, or comments), you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content. You represent and warrant that you have all necessary rights to submit such content.
4. User Obligations and Conduct
Accurate Information
You agree to provide accurate, current, and complete information when creating an account, requesting services, or communicating with us through the Website. You further agree to update such information to keep it accurate and current.
Respectful Communication
When communicating with our staff or other users through the Website, you agree to be respectful and professional. We reserve the right to terminate accounts or restrict access to users who engage in harassment, abusive behavior, or violate these Terms.
Service Requests and Bookings
When requesting cleaning services through our Website, you agree to:
- Provide accurate property information and access requirements
- Ensure appropriate payment methods are available
- Cancel or reschedule appointments with adequate notice (minimum 24 hours)
- Be present during scheduled service times or provide alternative access arrangements
- Notify us of any special requirements or concerns in advance
Payment Obligations
By booking services, you agree to pay all applicable fees as quoted and agreed upon at the time of booking. Payment is due upon completion of services unless other arrangements have been made in writing. We accept various payment methods as displayed during the booking process.
Note: Service cancellations with less than 24 hours notice may incur a cancellation fee as outlined in our service agreement.
5. Disclaimer of Warranties
General Disclaimer
THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, DUSTLESSY CLEANING SERVICES EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
Service Quality
While we strive to provide high-quality cleaning services, we do not guarantee that our services will meet your specific requirements or expectations. Service quality may vary based on factors beyond our control, including property conditions, environmental factors, and individual preferences.
Website Functionality
We do not warrant that the Website will be uninterrupted, error-free, completely secure, or free from harmful components. We reserve the right to temporarily suspend or permanently discontinue the Website at any time without prior notice.
Third-Party Links
Our Website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for any third-party content, privacy policies, or practices. Your use of third-party websites is at your own risk.
6. Limitation of Liability
General Limitation
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DUSTLESSY CLEANING SERVICES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR ANY SERVICES.
Maximum Liability
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE WEBSITE OR SERVICES EXCEED THE AMOUNT YOU PAID TO US FOR SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR £100, WHICHEVER IS GREATER.
Exclusions
Some jurisdictions do not allow the exclusion or limitation of implied warranties or liability for certain types of damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, labor disputes, government actions, failures of telecommunications or internet services, or equipment failures.
7. Changes to Terms and Contact Information
Modifications to Terms
We reserve the right, at our sole discretion, to modify, replace, or update these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
Notification of Changes
While we will strive to notify users of significant changes to these Terms, we are not obligated to do so. It is your responsibility to review these Terms periodically to stay informed of any updates.
Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Website will cease immediately.
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Contact Information
Address
Dustlessy Cleaning Services
245 King's Road, Chelsea
London SW3 5RP, United Kingdom
Phone
Business Hours
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
If you have any questions about these Terms of Service, please contact us using the information provided above.